Client care
Shipping & Returns
Delivery times, costs and how to send something back.
Last updated · November 2026
Delivery
Orders are prepared within 1–2 business days. Standard delivery within Europe takes 3–6 business days; express options are shown at checkout.
Shipping costs
Complimentary standard shipping on orders over €75. Below that, shipping is calculated at checkout.
Tracking
A tracking link is emailed as soon as your parcel leaves our atelier.
Returns
Returns are accepted within 30 days. See our Refund Policy for full details.