Refund Policy

We want every Lauvity ritual to feel right. If something isn't, you may request a return within 30 days of delivery.

Unopened items in their original packaging are eligible for a full refund. Opened products may be returned within 14 days if you experienced a skin reaction — simply describe it when contacting us.

Write to care@lauvity.com with your order number. We'll reply within 2 business days with return instructions and a prepaid label where applicable.

Once your return is received and inspected, refunds are issued to the original payment method within 5–10 business days. Original shipping costs are non-refundable unless the item arrived damaged or incorrect.

Please contact us within 7 days of delivery with a photo, and we'll send a replacement at no cost.

Gift cards, sample sizes and sale items marked 'final sale' cannot be refunded.